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Learning
Creating Approvals

Key Parts

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Steps

Steps are the building blocks of your approval. There are three types:

  • Trigger – Starts the approval (e.g., form submitted, email received).
  • Activity – Performs an action or task.
  • Control – Manages flow (e.g., branches, loops, or merges).

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Data

Each step needs specific data and may pass data to the next step. This data drives the approval’s decisions and actions.

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Formulas

Formulas (like in Excel) let you calculate, transform, or combine data for use in steps.


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Forms

Forms are used to collect or display information when human input is needed. You can easily create them with the built-in drag-and-drop form tool.


Creating or Editing

To create or manage approvals:

Go to Manage and click the Approvals card.

Here you can you can:

  • Create a new approval
  • Edit an existing one
  • Turn approvals on or off

More on managing approvals


Tools for Creating

To build approvals, you’ll use three main tools. Each one helps you create different parts of the approval — from setting up the logic to collecting data from users.


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Flow Builder

A guided tool to build approvals by adding triggers, actions, and logic.

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Formula Builder

Create and edit formulas to work with your data using Excel-style functions.


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Form Builder

Use drag-and-drop to design forms that collect or show data to users.