Accounts and Roles
Account
An Account is created when you install your first GoAutomate App in Microsoft Teams. An Account consolidates all your GoAutomate Apps in one place.
- The person who installs the first App becomes the Account Owner.
- An Account Number is automatically assigned.
- Only the Account Owner can install new Apps into the Account.
Usage Rules
- GoApprove includes a 30-day free trial. After that, you’ll need to add a payment method to keep using the app.
- During the trial, only the Account Owner can install GoApprove in Channels.
- After subscribing, the Account Owner can assign Account Admins to install GoApprove in Channels.
Roles
Account Owner
- Has the highest level of control.
- Can assign Account Admins to help manage Apps.
- The only person who can install new Apps.

Assign Account Admins
Account Owners can assign Account Admins.
Account Admin
- Assigned to specific Apps.
- Can install assigned Apps into Channels.
- Only the Account Owner and Account Admins can add Apps to Channels.
Tab Owner (not a formal role)
- The Account Admin or Account Admin who installs an App into a Tab becomes its Tab Owner.
App Access Levels
- Open Apps: Anyone who can see the Channel in Teams can access the App.
- Restricted Apps: Only the Tab Owner (either the Account Owner or an Account Admin) has access initially. Additional users must be invited.

Inviting People
The Account Owner and Admins can invite People into a Restricted App.
App Roles
Within an App, there are two roles:
- Admin: full access to management features.
- Member (default role): limited permissions, no cannot access management features.

Changing Roles
The Account Owner and Admins can switch a person's Role within an App, between Admin and Member.